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Customer Service - does it exist anymore?

March 15th, 2007 at 03:29 am

Went in to the local drug store to get stamps - they sell stamps in books at the cash registers. Two cashiers were working.

Walked up to the cash register only to watch the cashier I approached walk away. Turned around and walked over to the other cash and saw the quickly departing first cashier and said "What happened I got to your cash and you just walked away?"

She looked at me and said "Yes" and continued on her way.

Polite words can not express just how special she made me feel.

Finally it was my time for service and they didn't have the stamps I wanted "Oh yeah we ran out yesterday and don't have anymore". So I walked to the post office counter in the back of the store and I lined up again. Guess it was too difficult for the store to go buy stamps there... I did get my stamps finally, but it took about 10 minutes cause the girl working the counter there had one customer in front of me who had one item and customs forms etc had to be filled out...

Oh and while in the store I saw something else I wanted but they were sold out.

Dang its hard to spend money some days. Yes I did eventually get my stamps.

3 Responses to “Customer Service - does it exist anymore?”

  1. PRICEPLUS Says:
    1173930494

    Sadly, the treatment you recieved is not the exception these days and it is more commonplace than you might think! I know the feeling!WinkSmile

  2. LuckyRobin Says:
    1173937430

    Complain, complain, complain, politely and in writing.

  3. fairy74 Says:
    1173987785

    Second Robin, I'd also ask to see the manager on duty and complain politely but very firmly!

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