I start leaving the store and hear the lady who was behind me in the line and who I did say a few words to while I checked out say to the cashier about her item "oh the sign says $4.99 but says that price ended yesterday so will I get it at that price". The cashier runs it through and says "no its 6.99 now". I have no idea what "it" was.
That store participates in the Scanning Code of Practise (SCOP). SCOP says that when an item that isn't price stickered rings up at the wrong price (not the price on the shelf) you get it free (if under $10).
Im partway to the door but I hear the exchange clearly and realise they aren't following the SCOP rules and are in effect going to rip this lady off. I turn around and say in a loud voice (I'm not screaming or rude, just enunciating well...) " shouldn't she get it for free under scanning code of practise". The customer in question gives me a huge smile and thumbs up and the cashier suddenly is saying "yes, that's right" and paging a stock boy for a price check.
After the comment and a quick grin to the customer I left, with a great big grin on my face. No idea if she got it or not but feel good that I didn't let them snow her.
Its not a store I shop at regularly so not worried what the cashier thinks of me. I know I made the customer happy. I really hate when store clerks decide that following rules that their store abides by isn't what they are going to do. I don't care if they think that we are getting a deal we shouldn't. The store is part of the program so abide by the rules please.