In the process of switching to a new home phone provider it seems I've lost both my phone and internet services. As I'm one of the last in the civilized world without a cell phone this leaves me with way to contact my 75 year old father or to get in touch with emergency services should I need them.
Lots of fruitless calls to the "customer care" centre. They should call it the "holds and plattitudes centre" as they do more of that than helping.
A supervisor is looking into it today for me.
I've told her I'm not impressed by the "seamless transition" their promotional material promised.
Phone and Interent down
September 12th, 2007 at 03:32 pm
September 12th, 2007 at 05:26 pm 1189618001
September 12th, 2007 at 06:32 pm 1189621956
I share your concern for your father. This is the kind of thing that drives me right up the wall.